Keeping your personal information secure at a02s is our highest priority. Learn in detail on this page how we collect, use, and store data for users in Bangladesh. Please read this policy carefully before you start using the platform.
Last Updated: January 2025
Some necessary information is collected when you register and use services on the a02s platform. Each category is explained separately below so you can easily understand.
Your name, date of birth, email address, and mobile number are collected at the time of registration. This information is used for account verification and to ensure security. National ID information may also be requested for age verification in compliance with applicable laws in Bangladesh. Your identity information is never sold to third parties. This information is used solely for service delivery and fulfilling legal obligations.
Payment method information is collected during deposits and withdrawals. All financial information is kept secure via SSL encryption. Complete card numbers or bank account details are not stored on our servers. Transaction history is retained solely for the purposes of account verification and fraud prevention. We follow internationally recognized security protocols to protect financial information.
While using the platform, your device type, operating system, browser, and IP address may be automatically recorded. This information is used to improve platform performance and for security monitoring. Cookie and session data help make the user experience smoother. You can manage cookies through your browser settings if you wish, though some features may be limited as a result. Browsing information is never linked to personal identity and shared with third parties.
Your gaming history, bet amounts, and win/loss records are stored on the platform. This information is used to ensure responsible gaming and to detect suspicious activity. By analyzing gaming data, we strive to further improve the user experience. No user's gaming information is disclosed to other users. To learn more about responsible gaming, visit our Responsible Gaming View the page.
A02s believes every user should have full control over their own data. Your rights and our responsibilities are clearly outlined below.
You can log in to your account at any time to view your stored personal information. If any information is incorrect, you may submit a correction request through the support team. Correction requests are typically processed within 7 business days. Information will be updated after identity verification to ensure security. Keeping your information accurate is important for both your benefit and ours.
After closing your account, you may submit a request to have your personal data deleted. Some information may need to be retained for a specified period due to legal obligations, such as financial transaction records. Data deletion requests will be processed after verification. Once deleted, that data cannot be recovered. Contact our support team to learn more about this right.
If you do not wish to receive promotional emails or SMS from a02s, you can unsubscribe at any time. Every marketing email will include an unsubscribe link. Even if you opt out of marketing communications, important account-related notices will continue to be sent. We provide you with the ability to control the type of communications you receive according to your preferences. Changes to this setting may generally take up to 48 hours to take effect.
A02s never sells your personal information to advertisers or third parties. Limited data may be shared with trusted payment gateway partners for payment processing purposes. In cases involving legal orders or government directives, information may be provided in compliance with applicable law. Any third-party partners are required to adhere to our privacy standards. Only the minimum necessary information is ever shared with third parties.
If any significant changes are made to the privacy policy, advance notice will be sent to your registered email. The date of any update will always be displayed at the top of this page. Continued use of the platform after changes have been made will be considered as acceptance of the new policy. We recommend visiting this page regularly to stay informed about updates. If you have any questions, please contact our FAQ page or contact the support team.
Join Bangladesh's best mobile gaming platform with your privacy fully protected. If you have any questions, contact our FAQ View the page or open an account now.